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Helping clergy and congregations navigate transitions with faithfulness and curiosity

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Lessons from the costume box

If you are one of my coachees, something you might not know is that there is a costume box in my office, just off camera. Well, the costumes were in a repurposed DVR box. Then they moved to a giant trunk. Now they are in the trunk, two dresser drawers, and a quarter of my son’s closet. Our collection of dress-up clothes, capes, masks, hats, wigs and other accessories keeps expanding because I cannot recall the last day my four-year-old was not dressed up as one character or another: Batman (his go-to), Robin (Dick Grayson version, let’s be specific), Wonder Woman, Nemo, Aquaman, football player, Bumblebee (the DC super hero girl, not the insect), Captain America, Superman…the list goes on and on.

I am amazed at his commitment to his characters. When he decides who he is in the morning, he’s all in, with voice, facial expressions, and behaviors to match. If you are unclear about whom you are addressing, he will tell you. Very confidently. He will hum his own soundtrack. If my husband and I attempt to interrupt his expectations of what he needs to be doing as that character (Me: “It’s time to go to dinner.” Batman: “But I need to stay home and fight crime!”), then conversation, reframing, use of story elements, and lots of hugs are required for forward motion. After all, he is not just pretending to be a character. He is that character.

While he might be a bit intractable at times, his imagination also makes him very open. He understands gender – as much as any young child does – but he has no problem playing a female character. (And for the record, I have no issue with him doing so.) If he can’t wear all his accessories because he’s going to school or church or if he doesn’t have the exact clothes to be his persona, he will adapt. For example, I still am not sure how he made a red and navy striped shirt into an Aquaman costume, but hey, it worked for him.

In this manifestation of his inner life, I think my son has a lot to teach me about my pastoral presence. I need to own it. I need to be a minister in every sense of the word, not just play one on tv. And yet, I need to be ready to shatter expectations and deal with the fallout. I need to be open to inhabiting the pastor’s role my style, not just someone else’s perception of the role. How would my ministry be different with these perspective shifts? How would yours?

Now, if my kid would just teach me how to be brave enough to make these changes…

It takes a village

Last week a seasoned minister I admire greatly asked me, “Where did you learn to put yourself and your work out there like you do?” He described my approach as confident without being arrogant, and then he used the J word: he said was jealous.

I was knocked back on my heels. While I was gratified to hear my presence characterized this way, I had no idea how to answer the question. After some silence and sputters, I replied that my output is the result of constantly wrestling with my crises of confidence.

It was an honest answer. I am a perfectionist by nature, and I am terrified of failing or being misinterpreted. (Actually, allowing myself to be seen at all, even at my best, takes a lot of prayer and deep breathing.) But upon reflection, I realized my response was a very incomplete one. My work and I, such as we are, are the product of many forces. I have two parents who have encouraged me relentlessly my whole life. I have a spouse who supports me consistently, prodding me to pursue the whims of the Spirit. I have a community of clergywomen – including my coachees – who show me every day what excellence in ministry looks like. I have mentor coaches who help me think through complex situations. I’ve had teachers and ministers and lay leaders galore who have shaped me and cheered me on. I have doctors who help me keep my anxiety in check. I have barre instructors who strengthen my body and toughen me mentally.

(I acknowledge that my network of people, access to good healthcare, and ability to take advantage of an admittedly bourgeois exercise routine are largely thanks to the systems and institutions I benefit from. So my colleague’s out-of-the-blue question was an opportunity to remember that as a person of privilege, it’s on me to work against inequities perpetuated by these same entities.)

In my own heart and mind, there are some personality quirks that affect the way I interact with the world beyond me. As an extreme internal processor, I don’t put anything out in the world until I have worked on it for a while. I have a stubborn streak that won’t let me quit, for good or for ill. And my love for my work and my belief in the power of clergy and congregations to do much-needed good drive my will and my creativity on a daily basis.

So yes, I do daily battle with my self-perception, but it’s really all these other factors that allow the persona you see – however you feel about her – to emerge. Thanks, friend, for the prompt to reflect and be grateful and for the reminder of my responsibility to push for opportunities for others.

A plainspoken prayer to end 2017 and begin 2018

Note: This post was originally set to run last week, but I wimped out. “It’s not the right forum,” I thought. “It’s a little too political.” But since I set being more vulnerable as one of my goals for 2018, I decided this prayer was a place to start. And while my focus on this blog will continue to be on clergy and congregational well-being, there’s no denying that the gospel we root our ministry in is, in fact, political.

Dear God.

Wow. I thought 2016 was terrible,

but then 2017 said,

“Heh. Watch this!”

All manner of natural disasters destroyed human lives and whole communities and economies.

White supremacy showed itself as bold as it’s ever been, maybe more so.

Our country crept closer to nuclear war, tweet by tweet.

We realized that sexual harassment and assault are even more epidemic than we realized.

The people we elected to work on our behalf tried to rip healthcare away from the most vulnerable and passed a tax plan that will concentrate even more wealth among those who already have plenty.

People had new laws, new insults, new dangers heaped upon them based on their sexual and/or gender identities.

Civil dialogue and bipartisan cooperation appeared to take their last breaths.

We turned away refugees fleeing danger and prepared to send “home” people who have only known this country.

We demonized people based on our shallow understanding of their religious faith.

We ignored science and continued using up the earth and her resources like toilet paper.

We (I) got frustrated with people who didn’t share our ideals and cut them out of our lives.

We (I) appalled ourselves with some of the thoughts we (I) had about these same people, fellow children of God.

That’s a lot of suckage, and it doesn’t even touch the personal traumas we all endured.

But.

I made some new friends this year, people I would never have met if we weren’t knitted together by our concerns for all the crap I just mentioned.

I was shaken out of complacency and compelled and equipped to be a more engaged citizen.

I was forced to take a deep look at my own internalized bigotry and to chip away at it through listening, learning, and interaction.

I stopped holding my cards so close to my vest.

I heeded a bigger, bolder call to discipleship.

I became a lot more dependent on my prayer life.

I noted old, dysfunctional systems and beliefs beginning to crumble around me.

I witnessed the power of women at work.

I saw evil get dragged into the light of day again and again, where it could be defanged.

I spotted God-glimmers in places I least expected them and often when I was at my lowest.

I laughed a lot, delighted in my loved ones and in my work, and felt gratitude for all that I have.

I was reminded that humankind partners with you to bring about justice and peace here and now.

I was, at the same time, shown anew that our ultimate hope is in you.

Whose presence is constant.

Whose love is abiding.

Whose preference is for those on the margins.

Whose promises are sure.

And so, I believe that 2018 will be better, even if it’s worse.

As we begin it,

I pray that you would give us daily bread as fuel,

and wisdom to know how best to embody your care,

and fierceness then to do it,

and generosity with all that we have,

and companions for whatever lies ahead,

and heart eyes to see the divine light in others,

and strength with heaping sides of humility and vulnerability,

and rest when it’s needed,

and joy in the midst of it all.

May we – with your help – be your harbingers of hope to a world in desperate need of it as we move about our days.

Dear God, I believe. Help my unbelief.

Five lessons from 2017 and five hopes for 2018

The turning of the calendar provides a natural opportunity for looking backward and forward. Here’s some of what I learned about myself last year:

I’ve been a complacent citizen. In the past, I have either taken for granted that others with concerns like mine would speak up or believed that my lone voice would not make much impact. This year circumstances compelled me to – for the first time – call my members of Congress, canvass, phone bank, write letters to elected officials, march for causes, and poll watch.

I have internalized more bigotry than I realized. The unmasking of white supremacy in the culture at large prompted me to do some inner examination, first as a Lenten discipline, then as an ongoing process. It turns out that forty years of insidious messaging had done more damage than I realized, and I continue actively chipping away at my biases through listening, reading, and interacting.

Scarcity is a self-fulfilling prophecy. (This is not to deny that some people live in dire poverty through no fault of their own.) Sometimes the sermon is as much for the preacher as for the congregation. I often refer to the dangers of a scarcity mindset from the pulpit and in my writing – pointing out that time and again God has done much with little – yet I have fretted over pennies myself. I’m in an online book group that has challenged me to think out of an abundance framework, and when I’ve been able to do it, it has given me a sense of freedom and opened my heart to the dramatic and barely-detectable ways God is showing the way forward.

40 rocks. Many people dread turning 40 years old. I didn’t, and so far my new decade fits me well. The age I feel matches the age I look like on the outside. I see the need less and less to justify my perspectives and my work to those who would poo-poo it. At the same time, I want to remain open to new ideas, new people, and new ways of doing things.

The act of prayer is changing me. I have been more angry and afraid this year than I have ever been. When I’ve caught myself heading down one of these paths, I’ve stopped, taken deep breaths, and confessed my feelings to God. Over time, some of my attitudes have shifted. God is working in me, and I think that the process itself of being honest with God has also made a big difference.

As I anticipate this new year, here is what I am working toward, with God’s help:

To be more generous. I want to grow in my ability to practice what I preach when it comes to the abundance of God’s love.

To be more fierce. There’s no going back to complacency. Lives are at stake. And my voice matters.

To be more vulnerable. There’s a time for privacy, but less often than I have typically exercised it.

To be more resourceful. I want to leverage my creativity and intelligence for good.

To be more connected. I tended to distance myself last year from people who had different commitments than I did. That is neither faithful nor practical.

May your new year be filled with peace, love, and hope.

Laura Stephens-Reed
Advent arcs

The special season of waiting for the birth of the Christ child has come around again, bringing a new liturgical year with it. I don’t know about you, but for me the undercurrent of danger in the Advent scriptures is more relatable than ever before, and I need to hold on more tightly to the peace, connection, and equality that Christ’s incarnation portends. If you’re feeling the same, here are some possible themes to explore in preaching, teaching, and writing this month:

Listening to women’s voices. The lectionary gives us the Magnificat (with an option to use it on Advent 3 or 4) and Mary’s conversation with the angel Gabriel. Mary is not a wilting flower in either passage. What do these interactions tell us about how God sees women? How do we better attune ourselves to and/or amplify the voices of women?

Naming the ills of the world. In addition to the Magnificat, the texts from Isaiah and Mark invite us to pinpoint the injustices we see around us and to repent for our roles in them. How – specifically – have we fallen short in loving our neighbors as ourselves, and to what changes do we commit? Who else do we need to call to repentance, and for what?

Claiming our role in the redemption of the world. God uses mere mortals to bring about God’s purposes: Mary and Joseph; Elizabeth, Zechariah (thought merely mentioned in this year’s texts), and John; shepherds; even – dare I say – the emperor whose decree forced a very pregnant woman to make a hard journey and give birth in a barn. What is our part in ushering in God’s reign?

Staying vigilant. “Beware, keep alert, for you do not know when the time will come.” (Mark 13:33) As our political scene, cultural dynamics, and military engagement status quickly evolve, we are living in times that call for wakefulness. How will you stay alert?

Preferring the outcast. Mary’s Magnificat makes no bones about it. God favors those who show awe and fells the proud. He fills the hungry and gives nothing to the powerful, for they have already grabbed more than their fair share. God has done these things, and there is no reason to believe that God will do otherwise in the future. Who are the “lowly” to whom we should be paying heed?

Embracing hope and joy in the midst of uncertainty. Gabriel’s visit blew to bits Mary’s (and Joseph’s) expectations of the future. Her “overshadowing” by the Holy Spirit put her in dire straits. And yet, scripture points us to the long arc of God’s work in the world. How will we open our hearts, minds, and spirits to the work of God so that we might choose joy over fear?

Renewing the promises. We are starting the church year over and journeying again to Bethlehem. In doing so, we note the reliability of God’s promises and presence, still firm even as circumstances around us change. How does this trustworthiness encourage us to live? What in our lives needs renewal or redemption with the turning of the liturgical calendar?

Breaking shame's hold on our congregations

In a recent podcast with pastor/author Jen Hatmaker, research professor Dr. Brene Brown shared an insightful nugget from her work: shame is the enemy of innovation. When we believe that we are not worthy – of love, of belonging, of joy, of dreaming – we cannot think beyond our current circumstances. We cannot brainstorm new ways of being and doing. We cannot envision a future much different from our present.

I have noted this truth for myself. When I feel bad about how I look, it seems like making new friends is out of reach. When my inbox is not dinging, I worry that I’ll never get another coaching or consulting client. When I don’t have expertise about the topic of discussion, I’m certain my conversation partner won’t take my input seriously. It becomes hard to put one foot in front of the other, mentally and emotionally.

It’s no secret that many of our churches are stuck. They try to strategically plan their way out of the mire, but those plans often involve more of what the congregation is currently doing, has done in the past, or has seen work in other contexts. They cannot imagine a different way of being church, only returning to a day when attendance was three times what it is now and children’s Sunday Schools were bursting at the seams.

I think corporate shame plays a role in this stuckness. We think, what is it about our church that makes people want to leave, or not even come in the first place? Why do our regulars only come once or twice a month now, when a decade ago they were here every week? Why would a new pastor accept a call to a dwindling congregation with a shrinking budget? How can we draw in newcomers when everyone in this community knows about “the incident” that happened here twenty years ago? How can we call ourselves a vibrant church when our educational wing is a ghost town?

These are all questions of worthiness. And yet, our value does not come from attendance patterns or the weekly offering. Just because something bad occurred in our past doesn’t mean our story is irredeemable. There’s no need to sound the death knell when one part of the physical plant is lying fallow. We don’t have to earn our place in the whole of Christ’s body. We have significance simply because we were created by God and gathered together in God’s name.

How, then, do we push against this collective shame that prevents us from moving into a fruitful future?

First, we must unearth it. With a group of leaders – or possibly with the congregation as a whole – pose some discussion prompts. What chapters of the church’s life or which former pastors do we not talk about, and why? How do we think others view our congregation? What are our biggest worries about the church’s present or future? How do these worries affect how we do ministry?

Second, we must address the three Ps. Psychologist Martin Seligman writes that personalization, pervasiveness, and permanence radically impact our self-perception. In personalization, congregations think “we are not good enough” rather than “those members who went elsewhere needed something we don’t offer.” In pervasiveness, an issue in one area is generalized to all of church life: “our youth group has hit a membership lull” becomes “the church is dying.” And permanence prompts us to think that we can’t get off whatever train we’re on: “if we’re in decline, there’s nowhere to go but down.” Those big, shame-inducing Ps have to be shrunk down to their proper place as lower-case ps that focus on actions and circumstances rather than unalterable character.

Third, we must broaden the narrative. What are the stories that demonstrate the congregation’s uniqueness? How has this church changed lives for the better? What are the gifts of our current circumstances? What can we do now that we couldn’t do before? What are the non-financial resources we haven’t yet tapped? For whom would this congregation and its mission be really good news?

God did not make us – as individuals or churches – for shame. God created us for love, connection, joy, and innovation. Let us do the hard work of exposing and eliminating the shame that keeps us from embracing the worthiness that comes from our kinship with Christ, thereby becoming free to live fully into the purposes God has for us.

Thanksgiving challenge

For some of us, Thanksgiving is a time for gathering with family, eating more than we should, and falling asleep in a recliner in front of a football game. For some of us, Thanksgiving is a time of stress, knowing we’ll be sharing space with people we love but with whom we disagree passionately. For some of us, Thanksgiving is a lonely time, spent apart from dear ones. For some of us, Thanksgiving is a work day, full of meeting others’ needs.

Whatever your Thanksgiving looks like, I invite you to read through the list below and join me in a challenge that expresses gratitude for all that we are and all that we have through self-care, connection, service, and resistance.

  • Take a nap.

  • Read an article, watch a video, or listen to a podcast from a Native American point of view.

  • Tell someone three specific reasons you are grateful for him/her/them.

  • Challenge a fear-mongering or prejudiced statement.

  • Fully embrace your pledge not to listen to Christmas music before Advent – or play your list of favorite holiday tunes on an endless, joy-inducing loop. (I’ll be doing the latter.)

  • Eat something delicious.

  • Engage in an act of community service or make a donation to a service organization.

  • Jump in a leaf pile.

  • Stay out of the shopping fray on Thanksgiving Day.

  • Have a conversation with someone who knows and loves the whole of you – and about whom you feel the same.

  • Help with the cooking, the dishes, or the trash.

  • Move your body, whether by participating in a Turkey Trot or simply by walking around the block.

  • Thank God for your life, your call, and your people.

Countering loneliness

In chapter three of Braving the Wilderness: the Quest for True Belonging and the Courage to Stand Alone, Brene Brown cites a startling statistic. The odds of dying early are increased by the following factors:

  • air pollution = 5% more likely to die early

  • obesity = 20% more likely to die early

  • excessive drinking = 30% more likely to die early

  • loneliness = 45% more likely to die early

Yikes. I know a lot of pastors – single and partnered, extroverts and introverts – who are seeking meaningful connections they haven’t yet found. I’ve been there many times myself, even as a person who loves her alone time. The boundaries and ethics that have been drilled into us for good reason by seminaries and judicatories often mean that we keep parishioners at arm’s length. (The paradox is that appropriate self-revelation is the key to building trust with a congregation.) Our personal theology and politics can cause us to feel estranged from the people we serve and even from many in the larger community. And the odd, demanding hours of a minister’s vocational life, not to mention the assumptions people have about clergy, make it difficult to cultivate connections outside the church.

We have some significant hurdles to overcome, but the 45% more-likely-to-die-early stat makes it plain that loneliness is a life or death issue. It’s also a matter of theological integrity; we serve a God who seeks us to draw us ever nearer not just to the divine heart but also to one another.

So what can we do to push past the loneliness? Here are a few thoughts:

Know how much connection you need to feel emotionally healthy. Typically (perhaps stereotypically), introverts need a few deep relationships while extroverts value a wide range of friendships.

Identify and share what makes you feel understood and embraced in relationships. What you need to feel seen and close to someone varies from one person to the next. (That makes it important to consider this same question about others.) Gary Chapman’s work on the five love languages has been extremely helpful to me in this vein.

Look for places and people where you note commonality. For example, join a club or a team. Volunteer for a cause. Go to an art class. Look for ways to expand on or dig deeper into that shared interest with those you meet.

Prioritize people. It’s so easy to get buried in tasks. Step back occasionally to remember the purpose behind the task, which is often human-centered. And when faced with the option between nurturing a relationship and checking off a to-do, choose the former as often as possible.

Know your warning signs. How do you know when you’re lonely? What happens in your heart? What changes in your body? How does your calendar look different? When these alerts pop up, step back and reflect on what is happening.

What would you add to this list?

Resource: mutual ministry review

Most congregations require an annual evaluation of the minister. This is a worthy requirement, but it must be framed and conducted well to be useful rather than (at best) frustrating or (at worst)counterproductive.  Below are some suggestions to get the most out of the process. (A PDF of this post, suitable for printing and sharing with your lay leaders, is available here.)

Make sure the right people are in the room. What body should conduct the review? Sometimes this information is outlined in the minister’s letter of covenant/call or in the congregational by-laws. If it isn’t, the group of lay leaders that works most closely with the minister (with input as appropriate from others) should facilitate this conversation.

Be clear about the purpose of the review. What does everyone involved hope to accomplish? The review will be an exercise in fruitlessness, maybe even frustration, if it’s being done merely to check off a box.

Frame the conversation in terms of mutual ministry. Ministry is collaborative, not performative. How are pastor and parish in this together? Where have we helped each other grow or made each other stronger this year? What do we need from one another in the coming year?

Set helpful metrics. What mile markers will tell us how well we are living into God’s call? (Having a functional mission statement makes these criteria much easier to establish.) The wrong metrics prompt focus on surface rather than substantive issues.

Look backward and forward. What have we noticed and what do we hope for? Examining – though not lingering in – the past can be a springboard for promising conversations about what lies ahead.

Welcome the opportunity to minister in the midst of the review. Framing the conversation in terms of mutual ministry allows the participants to check in with one another, not just as fellow constituents of the church but also as people.

Use feedforward for constructive feedback. How can we leverage difficulties into positive changes? Useful criticism starts with what we’ve learned and where we are now, then looks ahead to what we can do differently.

Agree on intervals and means for feedback through the year. Concerns and celebrations don’t need to wait until the formal review. What are the logical times of year for all parties to touch base with each other, and what’s the most helpful way to go about that?

Re-covenant as needed. What about the covenant we’ve been operating under needs to change? As shifts happen, intentional tweaks to how minister and congregation relate to each other need to be made.

Below are some questions that could be useful toward the ends named above.

This past year

At the beginning of last year, what did we believe God had called us to do and be together? In what ways did we live into that? What obstacles did we encounter, and how did we navigate them? What did we learn?

Where did we notice God at work most powerfully in our ministry together this past year? When were we most energized and engaged?

How have we grown as minister and congregation since the last review?

As individuals, how are we doing spiritually, mentally, emotionally, and physically?

This coming year

What do we believe God is calling us to do together in the coming year? What are some first steps in living toward that vision? What obstacles do we anticipate?

How can we create even more space for the Spirit to move in, among, and through us this year?

What changes do we need to make to address obstacles that remain from last year or that we anticipate for the coming year? What resources and leadership do we need to overcome these challenges?

What are our self-care plans for the coming year? How can we support and hold each other accountable?

In what areas do we want to grow as minister/disciples? How might we go about that? How can we support and hold one another accountable?

Specifically for the minister

How well does your position description match what you actually do? What do you need to stop doing? What needs to be updated in your position description to make it more accurate?

How well does your compensation align with your needs and responsibilities? What adjustments need to be considered?

Loose ends

Coming out of this conversation, what follow-up is needed? Who will do it, and by when?

Which aspects of this conversation need to remain confidential? How do we define confidential?

Thinking about church size in relationship to mission

Last week I shared discussion questions to help a congregation understand what exactly its church size is and how this size relates to 1) expectations placed on the pastor and 2) the ways newcomers are welcomed and included. These reflection points are important because they help leaders pinpoint why the numbers aren’t increasing – or why they rise, only to be bumped back down. But much more than that, the accurate assessment of size enables a congregation to consider what God is calling it to do and be and to make needed cultural and structural shifts toward those ends. Here, then, is part two of the discussion guide.

Opportunities

Who comprises our community? A demographic study could be helpful for gleaning this information. Even better, take a prayer walk or drive around your immediate community, making an effort to notice who your neighbors are. Once you have identified your neighbors, ask them about their concerns.

What organizations meet the needs of the different populations? According to the different populations and service organizations, what needs are not currently being met? There’s no need to re-invent the wheel. Where might there be opportunities to come alongside agencies or churches doing good work? Where are the gaps your church might consider filling? (Hosting a panel discussion with representatives from city leadership and/or the service sector is one way to get at these questions. Talking with social workers and school counselors is another.) Think in terms of physical, spiritual, relational, mental, and emotional challenges.

Assets

What resources for ministry do we have at our disposal? Consider but don’t limit your thinking to money on hand and the physical plant. Other assets include spiritual leadership, ministries/programs, relationships/contacts/spheres of influence, special skills/knowledge, work ethic, and the willingness to try something new.

Capacity

What is our capacity for ministry? Every congregation has a sweet spot in which members feel a healthy sense of urgency and deep engagement but aren’t in danger of burnout. What is your congregation’s capacity in terms of relationships, leadership, energy, finances, and physical space?

  • In which areas have we maxed out our capacity?

  • What do we need to give up to create more capacity?

  • In which areas do we still have capacity left to use?

Represent the different areas of capacity with pie charts or thermometers, then color in the percentages.

Convergence 

What is God nudging us to consider? Given what you have noticed and prayerfully considered, what is your congregation’s mission in the coming months and beyond?

Are we the right size for taking this on, or do we need to size up or down? You have discussed your church’s size, culture, and expectations. Now it’s time to lay those over the vision God has given you and see where there’s alignment and where changes need to be made.

If church size needs to change size to fulfill calling, in what ways can we begin to function at that size? The system will always bump your congregation back to the size it was if you don’t make infrastructure changes first. Given what you know about various church sizes, what might those changes include? Think in terms of pastoral/staff leadership, lay leadership, inroads for newcomers, and procedures. If you can articulate the why for making these shifts – your mission – you will have a much easier time executing them.

Raising awareness around your church's size dynamics

“How can we grow our church?”

This is the question that haunts a clergyperson’s dreams, whether it wells up from the minister’s own mind and heart or is voiced by laypeople every time they look at attendance and giving patterns. It’s not necessarily a bad question. It does make a couple of big assumptions – that we need to grow and that we are in agreement about what growth looks like – unless it comes at the tail end of discussions about the congregation’s culture and God-given purpose.

Boiled down to its essence, a church’s size is based on two factors: the role of the pastor and the way newcomers enter the system. (Descriptions of the various size designations are available here.) Ministers can use questions and storytelling around these two dynamics to help leaders begin to understand how the church works and what might need to change for growth to occur.

Pinpointing the church’s actual size

  • How many members does our church have? What is weekly attendance? How do we define regular attendance?

  • What do you love about the size of our church?

  • What limits does our church size put on us?

  • What is your favorite story about this church that relates to its size?

Understanding ministerial functioning

  • What is the role of our pastor(s) – from pastor’s point of view and people’s?

  • What engages and energizes our pastor?

  • What would our pastor like to do if there was time/energy?

  • What leadership support does the pastor have? Need?

 Examining systems of welcome and inclusion

  • What is our system for recognizing and welcoming newcomers?

  • How do we follow up with visitors?

  • How do these systems relate to our size?

  • When is the last time a visitor came 3+ times?

  • How did our newest members know they wanted this to be their faith community?

These prompts are designed to help laity get up on the balcony and see the congregation from a new perspective. Next week I’ll share questions around discerning mission that can bring another level of awareness, such that the congregation can consider whether and in what way(s) it needs to grow to live toward its vision.

How to close the church for good

In his book Originals: How Non-Conformists Move the World, positive psychologist Adam Grant offers his thoughts on how to champion new ideas. (If you haven’t read the book, I recommend it. He backs up his suggestions with engaging stories and with hard data.) In one of his illustrations, he talks about one CEO’s approach to helping his company get unstuck: telling his executives to brainstorm ideas for putting the company out of business. For two hours these leaders named all the paths to shuttering the doors, their energy building all the while. And when the executives were out of ways to kill the company, the CEO turned the tables and asked the gathered body to come up with ways to insure against these realities. Now understanding that it would be lethal not to take risks, the executives felt the urgency of innovation.

I wonder if congregational leaders would benefit from a similar exercise: “how could we kill this church?” Get all the options out on the table. (Maybe even think about which ones the church is already – or has considered – doing and what the loss would be to the community if your congregation closed.) Then consider what the opposite approach to each might be.

The goal would not necessarily be to take on all of those opposite approaches – they would need to be weighed against the energy and purpose of the congregation – but to move from a mindset of “we can’t afford to change” to “we can’t afford not to change, and we have some ways forward.” This exercise could help communicate the need for urgency to the participants’ minds and hearts and could illuminate some of the opportunities in challenge, two of John Kotter’s strategies for moving people out of complacency.

Consider using this approach, then, next time a visioning process for an individual ministry or the congregation as a whole yields the standard answers. I’d love to hear what ideas are gleaned and what shifts are made.

Dealing with the shoulds

Do you have a case of the shoulds? (I have a chronic condition that I struggle to keep in check.)

“I should finish this sermon before I go to bed.”

“I should visit my homebound member, even though I saw him two weeks ago.”

“I should count my calories more closely.”

“I really need to marinate on my response some more, but I should send this email reply now anyway because my board chair is expecting it.”

“I should go to that third evening meeting this week, regardless of whether I have much to add to the discussion.”

“I should tackle that pile of dirty clothes in the floor.”

I should…I should…I should. 

Now, there are a few worthwhile shoulds. I should eat more veggies. I should make an appointment with the dentist. I should be kind to everyone I meet. But in most cases, this is how I’d describe that big pile of should:

Originality: How do I know what I’m capable of if my life is ruled by shoulds?

Understanding: How will I grasp who I am, what my call is, and where others are coming from if I’m too busy doing shoulds?

Leisure: How will I ever get time to rest and re-center if I’m playing whack-a-mole with shoulds?

Deeper connections: How will I ever create time and space for knowing and being known by God and my loved ones if there’s always – and there is – one more should to check off the list?

Shoulds are loud, persistent, confidence-kicking tyrants. Next time a should pops into your head, ask:

Who says I should do this?

Why is it important to that person that 1) this get done and 2) that I do it?

What do my head, heart, and gut tell me about this should?

How will fulfilling this should help me be the minister, family member, friend, or person God has called me to be?

You are valuable, you are beloved, just as you are. You don’t have to earn it.

Dealing with contrarians

Contrarian 1: “I’m not so sure that starting this new ministry is a good idea. It will take a lot of financial and people resources that we don’t have to spare, and we can’t be sure that it will move us forward. Can you give examples of other churches that have tried this and had success?” 

Contrarian 2: “This new ministry isn’t needed. What we’re doing now is perfectly fine. Even if we did try something new, this particular idea is doomed to fail. I’m only thinking of the church when I say I can’t support this initiative.” 

If you’ve spent any time in congregational ministry, you’ve dealt with these two contrarians. Both of them can be very frustrating, especially when it seems so clear to you that change is needed and that there’s a solid plan for said change. There’s an important distinction between these two contrarians, though, and being able to identify and manage it could mean the difference between the congregation getting behind the change or staying mired in complacency.

The first contrarian is a skeptic, a logical thinker. Skeptics are cautious. They can help refine ideas. They can be brought on board to new initiatives with more facts. Skeptics might slow down processes, but their need for details can help churches guard against trying to do all the things. And once skeptics are convinced of a plan’s merit, they can become big cheerleaders and hard workers.

The second contrarian is what John Kotter calls a NoNo. NoNos don’t want change and will never support new ideas. In fact, a NoNo will actively work – loudly or behind the scenes – to undermine any change. When NoNos ask for more details, they are looking for selective facts to support their positions, not information to help them process the proposal. Many a NoNo has killed small-scale changes and ministry action plans coming out of a visioning process.

Last week I wrote about the importance of true urgency, and one of Kotter’s tactics for creating urgency is dealing with NoNos. Kotter says that NoNos will let the air out of congregational urgency if you spend time and energy try to convince them to get behind the coming change. On the other hand, they will gain power if you simply ignore them. Here, then, are some constructive ways to deal with NoNos:

Pray. Pray for the NoNo, for the situation, for discernment, and for your relationship and interactions with the NoNo.

Distract them. Identify their talents and recruit them to ministries (far away from the one they’re trying to kill) in which they can put their skills to good use and feel positive about their contributions.

Use positive peer pressure. Find someone who is a big proponent for the new ministry idea and is respected by the NoNo. Assign this person the task of neutralizing the NoNo’s negativity anytime the NoNo voices it. If this person can use humor gracefully, great! If not, the person can gently remind the NoNo – and more importantly, others who are listening – why the change-in-progress is important for mission fulfillment.

Remove them from leadership. This is really tough to do with volunteers and should only be attempted if the two tactics above don’t work. Sit down with the NoNo and at least one other congregational leader. (You might also want to give your judicatory leader a heads-up in advance.) Express that since all the voices have been heard and all the options have been explored, and the congregation has subsequently decided to move forward with the initiative, it’s essential that lay leaders be focused on how to implement it most effectively. If the NoNo is not willing to be solution-focused, you would be happy to help the NoNo find a different way to use gifts and skills in service to God.

It just takes one NoNo, even one working diligently at the fringes, to bring innovation to a grinding halt and make your vocational life miserable. Don’t let a NoNo keep you and your congregation from living toward God’s vision for your ministry.

Creating urgency

Two-plus weeks into the new school year, our family is slowly getting into a groove. One big adjustment has been the loooooong afternoons. (My son got home from preschool around 4:00. At the end of his pre-K day, we’re pulling into the driveway by 2:20.) One of the gifts this “found” time offers is an opportunity to read. While L watches an episode of Nature Cat – the four-year-old’s equivalent of an evening at a NYC comedy club, judging by his laughter – I sit beside him and knock out a chapter in a book on systems theory, business, leadership, or practical theology.

I just finished A Sense of Urgency by John P. Kotter, a quick read that defines urgency and why it’s so important to organizational life. Urgency is an awareness in the head and heart that something must soon change for our church/business/institution to keep moving forward and that I have a role to play in creating that change. Urgency is the foil to complacency, which convinces us that things are fine as they are. True urgency is different from false urgency, which is driven by anxiety and characterized by busywork that has little to no impact.

I probably don’t have to convince you that a sense of urgency is very much needed right now in the church and in the world. Complacency keeps us from fulfilling our mission until that purpose is out of reach – or at least requires digging ourselves out of a sizeable hole. False urgency makes us think we’re doing something until we realize that all our busywork has actually been guzzling our energy and distracting us from moving toward our goals.

How, then, do we create real urgency as pastoral leaders? Here are Kotter’s tactics, reinterpreted for clergy.

First, feel a sense of urgency yourself and act out of it.

  • Focus on your specific call to ministry and on the mission of your congregation. Run everything you do through those filters.

  • Look for ways to shift or eliminate tasks and meetings that don’t relate to  personal or congregational mission. Unrelated “doing” likely falls into the false urgency category.

  • Tell others what you are doing and why. “Here’s how I’m spending my day. Here’s how those actions move us closer to our vision.”

  • Leave no open/loose ends. At the end of meetings, get clarity about who is doing what and by when.

[Note: much of ministry is “soft,” such as making pastoral care visits and dealing with contrarians. That doesn’t mean these tasks are not urgent. It is important, though, to connect these undertakings to the bigger picture.]

Second, communicate facts about the need for urgency in ways that speak to others’ heads and hearts.

  • Create spaces for storytelling. Data is important, but narrative is convincing.

  • Get an outsider’s perspective. Talk to the church’s neighbors. What are their gifts? Needs? Views of the church? Or bring in a panel of people who serve the community. In what areas do their needs for partners and the church’s resources meet?

Third, seize opportunities that come with challenges.

  • Reframe problems. Don’t deny the issue, but also note how it creates new possibilities.

  • Do things you can’t do during times of stability. Stability breeds complacency. Challenges shake up our perspectives and force us to act.

Fourth, deal with naysayers.

  • This is a huge issue in churches that merits a blog post on its own. Stay tuned for part 2 on creating urgency, coming next week.

A celebration of my preaching box upon its retirement

I have yet to find a pulpit or lectern designed for someone who is 4’10.”

This wasn’t really an issue until my senior year of high school. As a condition of graduation, all seniors had to give a talk to the entire student body. It was likely that my audience would only be able to see my teased hair over the big wooden podium. I thought, Hey, now I won’t have to see any bored or disgruntled faces!  On the other hand, I’d be putting in a whole lot of work for nothing. No one’s gonna listen to a floating coiffure.

My dad came up with a solution. He asked someone at the family business to build a box for me. This person found some wood scraps and carpet leftovers and whipped them up into a platform.

I used the box for my senior talk, then put it in storage for a long time. When I received my first call to a church, though, I dusted it off and carted it to Winston-Salem. It has traveled with me ever since. I often leave the box in the car when I supply preach for the first time at a church, until I see if I need it. (I can dream, right?) My host usually greets me, sizes me up, and says, “We have a platform we can get from the choir room…” I listen politely and then inform my host that I have my own box, a faithful companion for lo, these 23 years.

The box is not much to look at. The carpet is that industrial kind you find in offices. It’s been fraying at the edges for a while. It kinda stinks after having my feet on it so often.

But.

The box is practically indestructible. I have never doubted its ability to hold me those six inches off the ground. It is the perfect size – not too big to carry, but wide and deep enough so that I have only almost fallen off of it once. The carpet pieces protect against any distracting shoe noises. At some point along the way I inscribed a couple of Bible verses on the inside of it that give me some extra juice when it’s time to preach.

Not only that, but I imagine Robby, a long-ago employee in a now-defunct business, searching through the warehouse for just the right materials, lining up the wood, driving a million nails into it to make the box as sturdy as it is, and cutting the carpet scraps just so. A lot of care went into giving me a good foundation. The box represents all the encouragement and guidance I’ve been given through the years, which bear me up when the ministry gets rough.

A couple of weeks ago, I saw a collapsible stool on the random row at Aldi – the one that has the short-term specials on any number of home/personal care/school items. The stool is much lighter than my box. It has rubber on the top and the bottom to keep it – and me – from skidding. It won’t trap foot stench. It folds up flat. It can live in my trunk for, you know, any random preach-ins or height-boosting needs. I realized then it was time to retire my preaching box.

The box still lives under my desk, so anytime I’m coaching or writing, it’s holding my feet up so they don’t go to sleep. It’s living into its purpose in a new way. I can’t imagine ever getting rid of it. (I’ve had it for over half my life, for goodness’ sake.) It will still be a trusty companion. It just won’t travel anymore.

And so, for all the miles it has gone, for all the ways it has held me up, and for its continued support, I give thanks to my preaching box. Well done, good and faithful servant.

clergyLaura Stephens-Reed
Seeing, remembering, including

“Can I get your mocha started for you?”

The barista had a smile on her face and a cup at the ready. I hadn’t even placed my order yet, but I’ve been to Panera on so many Sunday mornings that she could anticipate my request.

I felt a little giddy, I’ll admit. I’ve arrived! I’m a regular.

I haven’t been a “regular” anywhere since seminary. Back then I spent every Wednesday night – karaoke night, mind you – at Trackside Tavern. (Once I went, bag of saltines in hand, because I felt like death but couldn’t stand to miss.) While there were plenty of folks who came to karaoke once in a while, there was a core community that participated weekly, come hell or high water. Occasionally they would greet me with a chorus of “Baby!” – the name I often went by then because one of my good seminary/karaoke friends was Laura – as I walked in. Sometimes the bartender would plop a cider in front of me before I even greeted her. I didn’t always have to choose my own karaoke songs, because others would put in requests for me. (Ironic, since I have a terrible voice.)

That experience of community was special because I felt seen. Remembered. Included. It was an opportunity to show care for others as well. To cheer them on fiercely when they sang. To bear witness to difficulties in their personal and professional lives in between performances.

This is what congregations do at their best. They don’t just say hello and hand promotional coffee mugs to newcomers, they recall visitors’ names and a bit about them on their subsequent Sundays. They don’t just ask guests about the same job/hobby/favorite team week after week but invite them to connect that interest to the life of the church.

Some congregations – bless their hearts – don’t do any of this well. They don’t see (or at least greet) visitors, which makes remembering and including impossible. Some see and even remember guests, but never find a way to include them. Some see and include but don’t really remember much about individuals, making inclusion feel more utilitarian than truly welcoming. For a community to grow, it must attempt to do all three things.

But why do seeing, remembering, and including matter?

In the early years of our marriage, my husband and I worked a week of junior high church camp together. Each time we had roughly the same crew of counselors. At the end of year four, all the camp staff was gathering for a celebratory, we-survived-six-days-of-teen-drama picture. One of the counselors handed me his camera so I could take the group photo.

I was on one side of the camera. Everyone else was on the other side. I’ve never – before or since – felt so invisible. So forgotten. So left out.

I took the picture, shoved the camera back at the counselor, and disappeared to bawl my eyes out. I never worked another week of camp. (As you can tell, this is still a sore spot ten or so years later.)

This is what happens to church folks who fade away. They feel unnoticed, unremarkable, unwelcome. They may never be brave enough to try another congregation.

If your church isn’t greeting visitors, start there with some equipping and encouragement on how to do so. If they’re further along, help them see the importance of remembering and including and give them some ready-made tools for that work.

We can all do better. As followers of a Christ who saw the invisible, remembered the marginalized, and included us all at the expense of his own life, we must do better.

Caveats

I did it again last Tuesday.

When someone asked me which church I pastor, I answered, “I’m not in a church right now.”

Right now.

That has been my default response for a couple of years.

In a strictly literal sense, it’s accurate that I am not on staff at a congregation at this moment in time. But this caveat does nothing to capture the fullness of my call and the way I live it out.

I strive, with all that I do, to promote health in congregations and the people who lead them.

I do this by encouraging and strategizing with clergy and search teams.

I do this by putting content into the world that focuses on hospitality and hope.

I do this by filling pulpits so that weekly preachers can recharge.

I do this by connecting ministers with each other in groups for learning and support.

I am, in truth, a minister-at-large, a multi-denominational mercenary. If I do ever take a position on a church staff again – which seems unlikely at this point – it will probably be in a part-time and/or interim capacity. I am not giving up coaching, writing, and workshop-leading in the ecumenical realm. I’m in the kind of groove that makes me think I’m doing what I’ve been created to do. And I’m able to impact the health of more clergy and congregations than ever before.

So why do I default to the “right now” response, as if I am keeping an eye out for something different?

Maybe it’s mere habit at this point, a holdover from a time when I felt less secure in my pastoral identity.

Maybe it’s because people have a hard enough grasping the concept of a woman in ministry, much less a woman in a non-traditional ministry, and I don’t have the energy or will to explain/defend myself.

Maybe it’s because I still fear, somewhere in the recesses of my heart, that I will ultimately fail at carving out a sustainable niche.

Whatever the reason, it ends now. What church do I serve? I serve the Church of Jesus Christ. I am a minister of the good news of God’s love for all people. I am an advocate for hospitality toward authentic selves – our own and others’.

This is my call, and I claim it.

On turning 40

I turn 40 on Friday. (Happy birthday to meeeeeeeeee!)

Some people dread this milestone. I get that. I see those “over the hill” birthday messages in the greeting card aisle at Target. I feel my age, especially when my child demands that I “run!” or “get out of bed!” I notice when I forget to take my regular dose of Miralax, a gift from God that I did not rely on until recently. I get frustrated when my Rodan + Fields reverse regimen doesn’t miraculously erase the dark spots on my face.

But.

I am really looking forward to this birthday. Maybe it’s because each of my decades has been better than the one preceding it. Maybe it’s because I associate a 40th celebration with my dad’s, which was a joyful/awkward party in his bird’s eye office with employees crowded around, balloons, cake, and a belly dancer. (I still have no idea who arranged for that belly dancer. It was a bizarre choice for my dad.) Or maybe it’s because I am finally comfortable in my own body, heart, and mind:

I feel more settled and creative than ever before in my vocational life.

That angst-producing question of whether Matt and I would have kids – and if so, how many – has been resolved.

My anxiety is at a manageable level, thanks to exercise and medication.

My parents and I are finally being honest with each other, which was a long time coming.

I get joy every day from noting my son’s emerging understanding of the world and his imagination around what could be.

I have claimed my voice as a citizen, speaking up for what I believe to be good for my community.

I no longer feel obligated to finish books that don’t hold my interest or that I want to throw across the room.

I don’t wait for others to confer authority upon me as a pastor, parent, or person.

I don’t expect my 40s to be easy. The realities of membership in the sandwich generation will no doubt set in soon. The realities of life in a very contentious time in the church and the culture at large show no signs of abating. The realities of physical changes (“this happens at your age…”) will bring more preventative procedures. And who knows what else is in store?

But I’m as ready as I can be. Bring it.

Already amazing: young clergywomen and pastoral leadership

Last week I had the privilege of facilitating a pastoral leadership workshop at the Young Clergy Women International conference in Vancouver, British Columbia. My goals in that hour and a half were to ask coaching questions that allowed participants to

  • name their strengths and consider how to operate out of them,

  • articulate how they want to show up in their ministry settings,

  • identify the helps for and barriers to showing up in those ways, and

  • begin to make a plan for utilizing the resources and maneuvering around the roadblocks.

I want to share the discussion prompts I offered in that sacred space in the hopes that they might be useful to you as well.

Naming and claiming strengths

  • What energizes you in ministry?

  • When have you felt most like you were living fully into your call? (Responses can include one-off and recurring situations.)

  • What do your responses to these two questions tell you about your strengths?

Showing up authentically

  • How do you want to show up as a pastoral leader in your ministry setting?

  • When have you shown up this way? (If you’re not sure, try to imagine your leadership through the eyes of a congregant, lay leader, or judicatory leader.)

  • What has made showing up this way possible?

Utilizing resources and managing barriers 

  • What tapped and untapped resources do you have for showing up the way you want?

  • How might you best utilize these resources?

  • What keeps you from showing up the way you want?

  • How do you remove the barriers you can control and maneuver around the barriers you can’t control?

Putting it all together

  • Given what you have learned about yourself and your context from your responses to these questions, what is the first step toward living more fully into your pastoral leadership potential? In other words, what is the lowest-hanging fruit for drawing on your strengths, taking into account how you want to show up, maximizing helpful conditions, minimizing obstacles, and putting the tools at your disposal to good use?

While I think these are useful questions, what made them powerful was the workshop participants’ willingness to create spaces for candid conversation. Since there were 25-30 people in the room, I asked them to divide themselves into dyads or triads to respond to the questions. The women shared deeply and offered invaluable observations and encouragement to one another. These questions, then, are good for reflection but much more transformative when used as a discussion guide.