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Posts tagged mutual ministry review
Resource: mutual ministry review

Most congregations require an annual evaluation of the minister. This is a worthy requirement, but it must be framed and conducted well to be useful rather than (at best) frustrating or (at worst)counterproductive.  Below are some suggestions to get the most out of the process. (A PDF of this post, suitable for printing and sharing with your lay leaders, is available here.)

Make sure the right people are in the room. What body should conduct the review? Sometimes this information is outlined in the minister’s letter of covenant/call or in the congregational by-laws. If it isn’t, the group of lay leaders that works most closely with the minister (with input as appropriate from others) should facilitate this conversation.

Be clear about the purpose of the review. What does everyone involved hope to accomplish? The review will be an exercise in fruitlessness, maybe even frustration, if it’s being done merely to check off a box.

Frame the conversation in terms of mutual ministry. Ministry is collaborative, not performative. How are pastor and parish in this together? Where have we helped each other grow or made each other stronger this year? What do we need from one another in the coming year?

Set helpful metrics. What mile markers will tell us how well we are living into God’s call? (Having a functional mission statement makes these criteria much easier to establish.) The wrong metrics prompt focus on surface rather than substantive issues.

Look backward and forward. What have we noticed and what do we hope for? Examining – though not lingering in – the past can be a springboard for promising conversations about what lies ahead.

Welcome the opportunity to minister in the midst of the review. Framing the conversation in terms of mutual ministry allows the participants to check in with one another, not just as fellow constituents of the church but also as people.

Use feedforward for constructive feedback. How can we leverage difficulties into positive changes? Useful criticism starts with what we’ve learned and where we are now, then looks ahead to what we can do differently.

Agree on intervals and means for feedback through the year. Concerns and celebrations don’t need to wait until the formal review. What are the logical times of year for all parties to touch base with each other, and what’s the most helpful way to go about that?

Re-covenant as needed. What about the covenant we’ve been operating under needs to change? As shifts happen, intentional tweaks to how minister and congregation relate to each other need to be made.

Below are some questions that could be useful toward the ends named above.

This past year

At the beginning of last year, what did we believe God had called us to do and be together? In what ways did we live into that? What obstacles did we encounter, and how did we navigate them? What did we learn?

Where did we notice God at work most powerfully in our ministry together this past year? When were we most energized and engaged?

How have we grown as minister and congregation since the last review?

As individuals, how are we doing spiritually, mentally, emotionally, and physically?

This coming year

What do we believe God is calling us to do together in the coming year? What are some first steps in living toward that vision? What obstacles do we anticipate?

How can we create even more space for the Spirit to move in, among, and through us this year?

What changes do we need to make to address obstacles that remain from last year or that we anticipate for the coming year? What resources and leadership do we need to overcome these challenges?

What are our self-care plans for the coming year? How can we support and hold each other accountable?

In what areas do we want to grow as minister/disciples? How might we go about that? How can we support and hold one another accountable?

Specifically for the minister

How well does your position description match what you actually do? What do you need to stop doing? What needs to be updated in your position description to make it more accurate?

How well does your compensation align with your needs and responsibilities? What adjustments need to be considered?

Loose ends

Coming out of this conversation, what follow-up is needed? Who will do it, and by when?

Which aspects of this conversation need to remain confidential? How do we define confidential?

Feedforward

You’re sitting in your annual review. Most of the feedback you’re getting is positive. Not just positive, actually, but really encouraging. There are just a few minor areas for improvement: “I wish you’d handled your conversation with X a bit differently.” “We’ve received some complaints about an example you used in a recent sermon.” “There was a slight dip in numbers late in the year.” And all the steam you picked up from hearing about what’s going well dissipates into the strata. Why, when there are so many more items in the plus column?

Part of the reason is that feedback is, well, backward-focused. And there aren’t any mulligans for moves we’ve already made, so we’re left endlessly replaying situations we cannot change. But in Entering Wonderland: A Toolkit for Pastors New to a Church, author Robert Harris introduces the concept of feedforward. Instead of putting the past under the microscope, Harris suggests that questions intended to evoke improvement start with the present moment and look ahead.

  • Instead of (or as a follow-up to) “I wish you’d handled your conversation with X a bit differently,” a feedforward question could be, “How do you want to relate to X in the future?”

  • Instead of (or as a follow-up to) “We’ve received some complaints about an example you used in a recent sermon,” a feedforward question could be, “How do you determine what stories best support your messages? How do you decide when an anecdote might be hard to hear but needs to be included?”

  • Instead of (or as a follow-up to) “There was a slight dip in numbers late in the year,” a feedforward question could be, “What changes can we make in communication, content, support, and timing to help our ministries be as robust as possible?”

This kind of reflection acknowledges that there is room to grow, but it channels that awareness toward action steps. We claim our capacity for positive change instead of being held captive by second-guessing.

Feedforwarding doesn’t automatically happen. It is a different way of thinking, both about ourselves and for the people who join us in ministry. How, then, might you introduce and model the concept in your context?