Laura Stephens-Reed
Clergy & Congregational Coach
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Helping clergy and congregations navigate transitions with faithfulness and curiosity

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The church as candidate

Scenario 1: Your search team is interviewing a candidate by Skype. You’ve told the candidate to expect an hour-long conversation. At minute 57, you ask if the candidate has any questions for the team. The candidate looks miffed, flustered, or a combination of the two.

Scenario 2: Your search team has narrowed the pool of candidates still in consideration to two, and you’re ready to start setting up in-person conversations. One of the candidates asks about your intended timeline for the remainder of the search, because this candidate has been invited to preach to another searching congregation in the coming weeks. You are taken aback.

Scenario 3: Your search team and finance committee have agreed on a salary package for the candidate of choice. The candidate, upon seeing the package, has lots of questions and a counter-offer. You start to worry if the church and candidate will be able to agree on terms.

Your search team is listening deeply for God’s guidance throughout the process. Sometimes, though - in the midst of details and excitement and church members’ anxiety – it is easy to forget that candidates are doing their own discernment work. Candidates need space to ask their questions about the congregation and the position. (You want them to ask! Their queries can tell you a lot about their experience, perceptiveness, and interview preparation.) Candidates are likely talking with other pastor-less churches who are at various points in their searches, unless you and the candidate have agreed that you are in the negotiation phase. Candidates want to make sure that they will have the compensation they need to pay off seminary debt, live close to your congregation, and focus on ministry.

For the fit to be great, both church and candidate must explore every data point, every issue, and every gut feeling, praying that God will speak clearly through the collated information. As a search team, don’t hesitate to ask at each stage, “What questions do we need to answer and what information do we need to provide to our candidates before they even ask?” This openness will breed trust and assist discernment in both directions.

Still attempting to eschew The Handmaid's Tale

“The Joe Lamb Award for Outstanding Youth Leadership goes to Laura Stephens.” I remember where in the worship space I was sitting, what I was wearing, and how doubtful I was that my jelly-fied legs would carry me to the front. I had never considered myself a leader in youth group. For that matter, up until the year prior, I wouldn’t even have called myself a willing participant in anything church-related. But with this public recognition of my gifts, a sense of call began to awaken within me. And my longtime struggle with the lack of inclusive language and female ministerial leadership in the Southern Baptist Convention intensified, because as a lifelong Baptist I saw no clear path for living into my call.

So I did what all nerds do when they run up on a problem: I studied. In my last two years of college I researched and wrote an honors thesis (very wordily) entitled “Attempting to Eschew The Handmaid’s Tale: The Interplay of Denominational Politics, Biblical Interpretations, and Women’s Ordination in the Southern Baptist Convention.” Through this project I learned about how women were gaining ground in Baptist leadership until the well-orchestrated fundamentalist takeover of the SBC in the 1980s. I read how the Convention’s adoption of a resolution that blamed women for the fall of humankind was critical to the fundamentalists’ platform. And I noted that the banning of women from ordination and the relegation of women to complementary status was essential to the fundamentalists’ plans to retain power over the long haul.

What then was I to do as a Southern Baptist woman called to ministry, now educated in the forces I was up against? My first impulse was to run from Baptist life like my hair was on fire. I went to a United Methodist seminary. I started denomination-shopping on Sunday. Nowhere felt homey to me. Then one evening I was watching the late news in my apartment. A local Baptist congregation was being disfellowshipped from the state convention for its inclusivity. I was in a pew at this church the next Sunday. Women prayed from the pulpit. I had never witnessed even this, much less a woman preaching. I cried in my seat.

This church was starting a Wednesday night series on what it means to be Baptist. A professor from a nearby seminary spoke about Baptists’ emphasis on the freedom to relate directly with God, to read and interpret the Bible for ourselves, to be ministers to one another, and to make decisions at the congregational level. I claimed this historical way of being Baptist nineteen years ago, and I affiliated with Baptist networks who hold these fragile freedoms dear. Though I have worked outside the Baptist world at times, I have always been clear about who I am and where my home is.

Because of my winding journey through Baptistdom, I am both close to and distant from, unsurprised and grieved about recent revelations of various abuses perpetrated against women by past and current Southern Baptist Convention powerbrokers. Part of me says, “The SBC’s doubling-down on inequality was always heading toward this reckoning, and this has not been my fight for nearly two decades.”

But that’s not true.

Anytime a person created by God is emotionally or physically harmed, we are all accountable for calling out the violence.

Anytime a person uses God as an excuse to abuse, we all must rise up and proclaim our belief in a God who loves and wants good for us all and who privileges the downtrodden.

Anytime our sisters are treated as less than, we all must point out that there is no male or female in Christ Jesus.

So this is my fight. And yours, no matter what your relationship (or lack of) to the SBC. Because as members of God’s one family, our flourishing is tied to each other’s. And this flourishing is rooted in healthy practices and policies, right relationships and righteous resolutions.

There is no such thing as benevolent patriarchy. Wherever there is inequality, the table is set for one group to exercise – misuse – power over another. May we all claim the power of love and justice so that all people might know safety, access to resources, and paths for living into the fullness of their personhood.

Ready, set, fail

Confidence is the deep knowing in our hearts, minds, and guts that we can trust our skills and intuition. It’s essential to leadership in good times (when confidence comes more effortlessly) and particularly during challenging seasons, when it would be easy to turn up the volume on those internal and external voices of doubt. One of the reasons confidence is so important is that it doesn’t just affect our perception of our ability to do a thing, it also impacts our actual performance. Think about it: a gifted, faithfully-practicing violinist with flagging self-assurance will not play at nearly the same level as a musician with the same skills and experience but much firmer belief in herself.

How, then, do we build up this faith in ourselves? In The Confidence Code: The Science and Art of Self-Assurance – What Women Should Know, journalists Katty Kay and Claire Shipman propose that one of the best ways to develop confidence is to fail – fast.

[Record scratch.]

Wait, what?

Yep, this advice seems counterintuitive on its face. The prospect of failing is often what makes us doubt ourselves in the first place. Wouldn’t more failure lead to more uncertainty? As it turns out, no. Failing fast means trying several small-stakes ventures, knowing not all of them will pan out. These efforts can get us past the perfectionism that holds so many of us back, allow us to experience mini failures so that we can know the world will not end, and give us opportunities to flex a lot of different muscles so that we learn more about our own capacity.

Confidence – the kind we can develop, since we can’t control the genetic piece – comes from action, not overthinking. What, then, are some initiatives or interests you’ve been wanting to try out but haven’t yet gotten up the gumption? What are some small, immediate actions you could take in the name of exploration?

Sure, you (and others!) might find out you’re not good at something. That’s ok. You’re still a beloved child of God, imbued with the combination of gifts that made God say, “you are good.” You’ll find out something about yourself. You’ll start building your way up to bigger failures, which will set the stage for bigger successes and more visible roles. And I’ll be cheering you on along the way, because I know that your insight and your leadership deserve a larger forum.

Ready, set, fail.

Profiles in hospitality: First Presbyterian Church, Fernandina Beach, Florida

The Rev. Julie Jensen began in February as Associate Pastor at First Presbyterian Church in Fernandina Beach, Florida. I got to see Julie’s search for a new call through a few different windows, and it seemed clear that something special was unfolding when she began communicating with FPC. I asked her to share how FPC’s hospitality impacted her acceptance of the position and the start-up of her ministry in Florida.

When did you discern that FPC was a great fit for you?

Julie said that her inclination grew throughout her interactions with the search team. As someone who is experienced at reading congregational profiles and position descriptions, she could tell that the search team had taken care to show their heart and their story in these documents. When her initial Skype interview was rescheduled due to a hurricane threat in Florida, Julie noted that she had family in the path of the storm as well. When the Skype call took place, one of the search team’s first questions was about her family’s safety, and the team members noted that they had been praying for Julie’s loved ones. In the various rounds of interviews, the search team asked thoughtful questions that provoked candid conversation. For Julie’s on-site interview, the search team was flexible with her about timing, the scheduling of events during the visit, and her transportation and lodging options, all the while being clear about the ways they would cover her expenses. There was a basket of goodies in her hotel room, along with a handwritten note of welcome. Her one-on-one time with the Senior Pastor/Head of Staff was spent in conversation, prayer, and the building of a truly collegial relationship. As Julie sat in the airport after her on-site visit, she reflected on all her experiences with the search team to that point. Realizing that she would like to serve this church and these people even if they were far from a beautiful beach setting, she knew she had found a new home. Her discernment was confirmed when the congregation put her on speakerphone following their vote to extend a call, and the people in the pews burst into thunderous applause.

After the congregational vote, how did church folks begin welcoming you?

Julie began immediately receiving friend requests on social media, and her new church members were understanding about her decision not to accept them until her new position was public. The search team contacted her weekly to see how she was holding up during the impending transition. The church was generous with moving expenses and helped her secure housing. The staff cleared out the Associate Pastor office, and upon her arrival Julie was given a budget to decorate it as she liked. Two church members helped her with the project, which was a fun way to get to know them better. Julie's name was already on the permanent sign for her first day, and someone brought her flowers. The church threw her a “welcome wagon” at which church members were asked to bring their recommendations for local services and an item that represented what they loved about their community. Three months in, people are still taking Julie up on her offer to meet one-on-one or in small groups so that she can build relationships with her parishioners. She also notes that her Senior Pastor/Head of Staff cleared considerable time on his calendar during her first two weeks to help her enter well. One of the first things they did together was pray in the sanctuary for their ministry. He made himself available, as did the rest of the staff, to help ease the transition and answer questions Julie had. 

What difference has the hospitality of the search team and congregation made in your mindset and ability to do ministry?

Julie says she started her position wanting to work hard for these people who had already accepted her not just as one of their pastors, but also as a human being. Through the way she has been welcomed since the beginning of this search, Julie felt the desire on all sides to build good, healthy working relationships with members and staff.  These relationships have provided a foundation of people she can reach out to when she needs questions answered or systems explained. She still hears the thunderous applause in her head when she has a hard ministry day and knows that her church is still cheering for her, which allows her to focus on the tasks at hand. The warm welcome of the congregation, staff, and others in the community has allowed her to find her way in a new place with confidence.   

Hospitality doesn’t have to take a lot of time or money, just some attention to detail. But it makes all the difference in a church and a minister’s excitement for learning to love and live well together.

What do your metrics say to your members?

Nickels and noses are the two most common measurements of a congregation’s vitality. That’s because they are the easiest to track, not because they are the most useful metrics. Income as compared to expenses tells us whether we’ll be able to keep the lights on and make payroll each month, which is no small deal, but a simple spreadsheet of revenue and expenditures reveals little else. For example, how many giving units does our church have this year as compared to last year? Did repeat givers increase or decrease their contributions, and what are the pastoral care questions posed by these patterns? We don’t know. Similarly, average worship attendance is just that: a flat number with no nuance to it. How often are unique individuals coming? What patterns do we notice among newcomers? ASA doesn’t give us any of that.

There is another problem with the nickels and noses approach to metrics. What do those approaches to measurement say to our members? When we emphasize a strictly numbers-based view of budgeting, we tell givers that their relationship with the church is transactional. You come, you put some money in the plate, and we’ll give you a feel-good Jesus experience. There’s little theological reflection on how we’re using our finances or education around the spiritual impact of giving on the giver. When we make a big deal out of ASA, we imply that we don’t care who is coming, why, and how often – as long as there are butts in the pews. It’s no wonder that congregations and denominations who put a lot of stock in these metrics are hemorrhaging members and seeing a lot of transitions among pastors, who are told that their effectiveness depends on growing these “vitality” stats.

What, then, would it look like to develop measurements that are meaningful and useful? I suggest using the following factors to name metrics that truly assess vitality:

  • The measurement must be, well, measurable. “Spiritual growth” is too vague to be quantifiable. The number of unique people who volunteer (as opposed to being voluntold) for leadership positions can be counted.

  • The measurement must be within the church’s control. You have zero say in how many people actually come through your doors on Sunday morning. Your church members can control how many potential newcomers they personally invite.

  • The measurement must give ownership to the members. Yes, the pastor needs to be accountable for her ministry. But the church is actually stewarded by the members, who were here before and will be here after the pastor leaves.

  • The measurement must take impact into account. It does no good to track how many pairs of gently-used adult shoes your church donates to a local organization when said organization deals in providing formula and diapers to low-income families with newborns.

Metrics that measure the wrong things can send churches and pastors into shame spirals and anxiety about survival. Measurements that are meaningful for your setting can be a means of discernment and a way of encouraging your congregation and leadership, however. Take care to set your mileposts with intentionality.

Effective preachers

Recently Truett Theological Seminary at Baylor University published its list of the twelve most effective preachers in the English-speaking world. This roster was compiled from a national survey that garnered 179 respondents and based on criteria suggested by homiletics professors.

There are a number of issues with the list, as perceptive people in my social media feeds have pointed out. Some of the preachers do not serve a local church. (Powerful preaching – as judged by the criteria for this list – is easier when study and writing don’t have to be worked around the demands of full-time congregational ministry and the need for a fresh sermon every week.) Diversity in every measure is severely lacking. One guy on the list has been dead for nine months. And that’s just for starters.

I’ve seen some conversations about coming up with alternative criteria for making a list that more fully plumbs the depth and breadth of sermonizing. I really like this open-ended list I like from Nevertheless, She Preached, which recognizes that competitive preaching is not a sport that aligns with the gospel. I’d also like to tell you whom I think is an effective preacher:

You.

Why?

Because I know you work hard on your preaching craft, studying scripture and honing your delivery.

Because I know you minister faithfully to and alongside the people in your care, allowing their questions and concerns to provide the scaffolding for your sermons.

Because I know you make yourself vulnerable through your proclamation while taking care not to bleed all over the chancel.

Because I know you love your church enough to comfort and gently challenge from the pulpit.

Because I know you pray for the Spirit to work through your presence and your words, bridging the distance between what you have prepared and what each hearer needs to grow in faith.

Because I know you take to heart every word of feedback about your sermons – maybe too much so – earnestly wanting to improve as a homiletician.

Because I know that God is using you to bring the reign of God ever closer.

I don’t need a list to know all these things. In fact, I don’t believe the most effective preachers will show up on any wide-swath list. They are too busy doing the work of ministry in their own contexts. They don’t have time or use for being celebrities whose names will be well-known enough to be included on a nationwide survey.

I see you, your efforts, and their fruits. More importantly, your congregation and community see you. Carry on, effective preacher.

Ten commandments for welcoming your new pastor, part two

Here are my translations of the sixth through tenth commandments into practices for congregations to covenant around when welcoming their new ministers.

6. Thou shalt encourage, encourage, encourage. Share your hopes with your new minister. Express your excitement that your minister is part of your community. When things go well, give your minister genuine and specific affirmation. That feedback provides replenishment, motivation, and focus.

7. Thou shalt address concerns directly and promptly. Don’t allow problems to fester, and don’t relay your beefs through a third party. Instead, give constructive and timely comments so that the issue can be nipped in the bud. Though it is hard to tell people things it might hurt them to hear, your minister will appreciate your courage, forthrightness, and investment in the relationship and in the church and will know that you can be counted on to give honest feedback.

8. Thou shalt pay your minister fairly. Appropriate cash salary and benefits and annual cost of living pay increases will allow your minister to focus on ministry alongside you instead of on scraping together enough money for groceries.

9. Thou shalt refrain from making assumptions, and thou shalt stop rumors in their tracks. It’s easy to make mental leaps about someone you’re just getting to know, then spread them around as facts. Instead, be curious. Ask. Use your wondering to build the relationship.

10. Thou shalt manage your expectations. Remember that this is a new city, faith community, and role for your minister, and there will be a period of adjustment. Be helpful and welcoming without monopolizing the minister’s time and attention.

Chisel these guidelines into a couple of stone slabs and keep them constantly before you, and you will have laid the groundwork for years of growing in God and serving your neighbors together.

Announcing and discussing

You toil over your newsletter articles. You prepare diligently for meetings. Yet despite all your efforts, you are sometimes met with the following:

  • Blank stares.

  • “No one told me about this,” said with indignation.

  • “Who was involved in this decision? No one asked me for my opinion,” said with hostility.

  • Silence and disengagement.

You and I are bombarded with emails, voice messages, and social media contacts every day. So are the people we minister alongside. This means we should be even clearer and more concise in our communications than we think necessary. One of the areas we can eliminate ambiguity is in announcements and discussion. Which are we doing, providing information about something that has already been decided or inviting others to be part of the decision-making? What does that delineation mean for what details we share and how?

In You’ve Got 8 Seconds: Communication Secrets for a Distracted World, Paul Hellman helps readers think through these considerations in terms of risk and control. Announcements are low-risk and high-control for the leader. Discussion is high-risk and low-control. Within those two extremes there are combinations of these two approaches. Here is an example, from announcement to discussion:

  • Our church will be starting a community clothes closet.

  • Our church will be starting a community clothes closet because there is a need in our neighborhood for free, quality clothing for children and adults so that they can use their limited funds for other essentials and go to school and work feeling confident in their appearance.

  • Our church will be starting a community clothes closet. How might we go about setting this up, staffing it, and advertising it?

  • Interest in and need for a community clothes closet has bubbled up. What are your thoughts about this potential ministry opportunity?

  • What need/potential ministry opportunity has been on your hearts and minds?

In ministry we are likely to tend more toward the discussion end of the spectrum. (Stereotypically, clergywomen lean this way more than clergymen do.) Every point along the range is needed at times. The trick is to know when to use which approach and to be clear about what input you are (and aren’t) asking for. Here are some questions to ask yourself when identifying your path forward:

  • How would Jesus come at this kind of message?

  • How acute is the situation?

  • How much ownership from others is needed?

  • Whose expertise do you need to have all the relevant data?

  • How attached to the outcome are you?

  • How is God nudging you and others?

Asking yourself all of these questions can help you firm up your approach to an issue, know how to show up for the announcement/discussion, and clarify what you’re saying and asking for. The result will be increased trust and more forward motion.

Ten commandments for welcoming your new pastor, part one

Moses’ trek to the top of Mount Sinai and his receipt of the ten commandments came up in the lectionary lately. Call it coincidence or divine timing, but I happened to be preaching that Sunday at a congregation that was two weeks away from calling a new senior pastor … and I had been invited to speak directly to ways the church could welcome her new leader. I took the Sinai commandments and translated them into practices to covenant around as this minister and this congregation began their journey together. Here are the first five:

  1. Thou shalt keep God first. Relationships built on shared faith lead to fruitful mutual ministry, and that is the goal of the clergy-congregation bond. Invite God into all your plans for welcoming and interacting with your new minister, and your belonging to one another will get off to a fast start.

  2. Thou shalt open yourselves to your new minister’s ideas and gifts. Your congregation no doubt has tried and true ways of being church together. You likely also have some traditions and practices that need either to be memorialized or revitalized. Your new minister will bring experiences, gifts, and fresh eyes to your church. Allow your minister to exercise them in ways that strengthen your witness, even if that means smashing a few idols in the process.

  3. Thou shalt be mindful of how you use God’s name. Names – and the ways we use them – have power. Use God’s in heartfelt prayers for your new minister and your journey together. Try out using relevant adjectives for God in your devotional time: welcoming God, life-giving God, loving God, surprising God.

  4. Thou shalt rest and urge your pastor to do the same. You are near the end of a long interim period, which tends to deplete a congregation’s energy. Take your hard-earned sabbath so that you will be rejuvenated for the mission God has for this church. And remember that your new minister, though no doubt excited to be with you, will likely be tired from all the physical, emotional, mental, and spiritual efforts that moving requires.

  5. Thou shalt tend to your relationships with your new minister, minister’s family (if applicable), your current staff, and one another. Pay attention to people who are struggling with the transition. Be vulnerable with each other – this will build deep trust that you will rely on in the years to come.

Stay tuned for the other five commandments, coming next week.

Disparities in types of ministry work

A recent article in the Harvard Business Review highlights the ways different types of tasks are unevenly distributed in work environments. Glamour work encompasses highly-visible, big picture assignments that set the doer up for recognition and promotion. Office housework includes all the tasks that are necessary to keep things moving – such as taking notes, managing schedules, caffeinating colleagues, and making sure there aren’t science experiments growing in the office refrigerator – and that go largely unnoticed. Not surprisingly, HBR found that women and people of color are much more likely to find themselves stuck with this essential-yet-thankless work.

While HBR’s research was geared toward the business world, the same realities apply in ministry. Women and people of color often serve in positions that are more likely to result in lateral moves than in increased responsibility and credibility and the pay that go with them. One reason is socialization. We* are conditioned to be the ones to keep the trains moving. Others expect us to be good at it, which we often are. We have been encouraged to be humble, and we’re punished when we’re perceived as being braggy, bossy, or bitchy. Another reason is exceptionalism: when one of us manages to break that stained-glass ceiling, it’s because she is an extraordinarily-gifted anomaly.

Since many of us minister in systems where 1) we are called by laypeople rather than assigned by a superior and 2) judicatory leaders intervene into unhealthy and unjust systems infrequently, what do we do in order to claim more of those “glamourous” roles? Here are a few thoughts:

Maintain a robust web presence. On the internet we can communicate the fullness of our ideas without interruption. True, we might have to deal with trolls and mansplainers. But they cannot edit our original thoughts, which we can then share through social media.

Own your purpose. Clarify what you have been called to do, the strengths and qualities you have for that work, and the ways you have already been inhabiting the fullness of your call. This is essential to owning pastoral identity, which has a noticeable impact on your pastoral presence. This specificity will also help you sort what tasks – many of which likely fall into the office work category – to say no to.

Amplify one another. Even when we feel we can’t toot our own horns, we can toot someone else’s. Make a pact (spoken or unspoken) with other people who are going underappreciated to do this for one another.

Tell stories. If saying, “I did this thing and that thing and here’s how it was a rousing success” seems icky to you, work on your telling of an anecdote that relays that same information in a way that helps other people know and like you as they’re learning about what you’re capable of.

Ask for feedforward. The standard annual review can mix a negative tape that plays in your head for the next twelve months. Instead, help your leaders structure a conversation that helps you think about how you’d like to grow in ministry together, setting you all up for bigger and better things.

Network as much as you can. Go to conferences. Connect with people in the kinds of positions you’d eventually like to see yourself in. Look for committees doing transformational work to join.

I don’t think it’s a coincidence that the church is experiencing the pangs of something new as women and people of color struggle/begin to emerge from the background. The more even distribution of office housework and our ability to move into glamour roles will promote innovation, collaboration, and renewed faithfulness to the mission God has for us all.

*I can only speak personally from the perspective of a white woman. I am relying on the stats in the HBR article plus conversations and a range of reading to assert that people of color share some of these same experiences, likely amplified. I welcome dialogue and am open to correction.

Succession plans

I’m hearing of more and more churches designing succession plans rather that engaging in an interim period between lead pastors. (Before interim ministry was a specialty, this approach was common in some denominations.) I will admit my bias up front: I believe the time between settled pastors is an invaluable opportunity for reconnecting with the church’s history, understanding the congregation’s specific purpose anew, and making needed changes. I also think there’s huge spiritual transformation potential, because when there is no installed leader, the church has to lean harder into its faith in God’s presence and goodness.

If your church is considering a succession plan, I would urge you to discuss the following:

What are the reasons we want our next pastor in place before the current one departs? It’s important to be able to name motives beyond the desire to avoid the discomfort of the interim time and a lack of confidence in the congregation’s ability to do the work of the search.

In what ways will the current pastor be involved (or not) in the search for the next pastor? One of the functions of an interim time is to allow a congregation to find out who it is apart from the identity of the departing pastor. If the current pastor is permitted to influence the search process, your church will – for good and ill – continue to be strongly influenced by the outgoing pastor’s passions and personality.

What will the transition look like? How much overlap between the pastors will there be (and can you afford it budget-wise)? How will the responsibilities be shifted over the course of that doubled-up period? What agreements and rituals will you put in place for the eventual end of the current pastor’s tenure?

When will we build in time for self-reflection about God’s call on us as a congregation, and what will that process look like? Church mission/purpose statements evolve over time, and the interim is a natural period for re-evaluation. If there is no interim time, what conditions will you put in place to make sure this work happens so that your congregation continues to be as faithful as possible in its response to God’s call?

Calling and building a relationship with a new pastoral leader takes great intentionality, no matter what that minister’s start in the congregation looks like. Leave no question about process undiscussed, and let your choices be guided by faith in God rather than fear of the unknown.

Broadening perspective

My son loves school, but every morning it’s like we’re living 50 First Dates. He forgets how much he enjoys learning and playing with his friends until he actually enters the building. He yells at our Amazon Echo when it reminds him that it’s time to get dressed for school. He mopes while he picks out (at an excruciatingly slow speed) his mismatched clothes.

Recently I’ve been using a coaching technique that has helped everyone’s mood. I’ve been taking his complaint and using it to broaden his perspective. Here are a couple of examples:

Example 1

Alexa reminds him to get dressed.

Him: Your reminders are terrible, Alexa!

Me: Are they really that bad? Let’s play a game. We’ll take turn naming things more terrible than Alexa’s reminders. I’ll go first: dropping my ice cream on the ground.

Him: [Thinks.] A monster destroying Ninjago city.

Me: Getting a cold and missing something really fun.

Him: A baby penguin dying. [Yikes.]

After a couple more rounds, he was laughing and we were declaring each other winners of the game. He then got ready without complaint.

Example 2

Child is refusing to put on his school clothes.

Him: I don’t want to go to school today. Today is Saturday. I want every day to be Saturday.

Me: Hmmm. I like Saturdays too. What would you do on your perfect Saturday?

Him: [Lets me dress him while he talks.] I would watch the Ninjago movie and play Legos.

Me: That sounds fun! What would you eat for breakfast on your perfect Saturday?

Him: Fish and krill. [He was a penguin that day.]

By then he was dressed, and he penguin-waddled across the hall to brush his teeth.

In both of these examples, it would have gotten us nowhere for me to keep askyelling for him to get ready. We would have both been grumpy and started our respective days in a terrible headspace. But by taking his lead and using it as prompt for us both to think creatively, he felt heard and reoriented his focus.

I use this approach in my coaching. If a coachee gets stuck in a thought spiral – often around the worry that she is not an effective pastor – I ask a question to help her widen the view: “What’s the best affirmation you’ve received lately?” (Often this is not an explicit “thank you” but a realization that she has been invited into a tender place by a parishioner.) She realizes that she is making a difference in tangible ways. Or, “what is one change you’ve seen in the congregation since your arrival?” One small change opens the door to thinking about several ways the coachee has led the church toward growth.

This can work for clergy in their ministry settings too. Consider the following:

Church member: This [ministry initiative] won’t work.

Minister: Hmm. Ok. Let’s think about everything that could go wrong.

After brainstorming the possible catastrophes, probe why these outcomes are so undesirable. Then name all the potential positive outcomes and discuss, in light of these different visions of the future, what the most faithful next step is. With this approach, you can acknowledge the church member’s resistance, unearth some unspoken – maybe even subconscious – norms and fears, move toward agreement on action, and stop many of the parking lot conversations that sabotage change.

Perspective shifts are invaluable when there is stuckness. Next time you feel mired down, try opening up the conversation with a question, brainstorming prompt, or game.

#MeToo, #ChurchToo, and the pastoral search

Over the past several months, revelations of sexual harassment and assault have stunned many and brought to light the pervasiveness of abuse and silencing. The church has not escaped scrutiny, nor has it been acquitted of wrongdoing. In fact, abuse perpetrated by spiritual leaders against other staff or congregants has proven to be widespread. These realities have implications for pastoral searches:

Recognize there might be resume gaps that a candidate cannot fully explain. Sometimes survivors of sexual assault or harassment are compelled to sign a non-disclosure agreement to receive severance or settlement payments. (Some clergy depend on this money to make ends meet until finding a new call.) That means they cannot talk about their reasons for departing their previous position. On the flip side, ministers who have perpetrated abuse might leave their churches suddenly - and not have a compelling explanation - when allegations surface.

Do your due diligence. These days it is imperative to do an extensive background check on your candidate of choice. This search should – at minimum – include state and national criminal records. (Many congregations will also look for red flags in driving and financial records.)

Make no assumptions. If something your search team picks up on causes a question or hesitation, pursue it. You don’t want to weed out a great candidate if your gut reaction turns out to be nothing, and you don’t want to call a minister who has a history of abuse in the hopes that things will be different at your church. (Spoiler alert: abusers rarely change their ways of their own volition.)

Set up strong support for the new pastor from the outset. Help your minister meet other clergy and community leaders. Establish a pastoral support team. Encourage your minister to retain the services of a coach and to join or start a peer learning group. Pastoral isolation is a setup for boundary violations (whether as initiator or target) that alter the lives of everyone involved as well as the witness of the church.

Now that the truth of so much hurt is emerging, the church has a responsibility to acknowledge it and an opportunity to accompany the recipients of it through their healing.

For the love of questions

I defied my junior high Sunday School teachers yet again on Sunday night. I went to a rock ‘n roll show, as the kids say. Well, kids of a certain generation, I guess.

My youth leaders specifically warned me about two of the three acts. Don Felder – FORMERLY OF THE EAGLES, as I imagine legal actions require him to clarify – sang “Hotel California,” which my teachers said was about drug use. (I never really understood the objection, since the song seems like more of a cautionary tale than a ringing endorsement.) Styx put on the best concert I’ve ever seen, but did you know that the Styx is a river that leads to Hades? (My Sunday School leaders whispered that “Hades” is another word for hell.)

I hated every millisecond of my Sundays in that too-small room with teachers who saw the world through the lens of fear and divided everything in it into good and bad camps. (I promised myself then that I would crank up and sing along to “Hotel California” every time it came on the radio, and I made myself a mental note to check out Styx, even though it would be another five years until I really got into classic rock.) The worst part of my “formational” experience in that setting, though, was that there was no room for questions. And as a teenager struggling with the difference between what I deeply felt to be true about Jesus and what I was being told at church, I had a lot of ’em.

My parents took my abject misery and my soul’s peril (as I refused to be baptized in this congregation) seriously, and we hopped around until we found a church that was a good fit for our whole family. There I made my pastor, many a youth leader, and my peers uncomfortable with my questions and pushback, but no one tried to shut me up. Bless those kind souls. They are one of the reasons I am in ministry today.

Now, I ask questions for a living. What a dream for a person with so many! I don’t ask these questions on my own behalf in my role as coach. I listen for what is going on in clergy and congregations and make queries that will help them come to their own realizations and reach longed-for goals. I cannot tell you how much I love this work.

Maybe it’s a curiosity mindset that the Eagles were actually referring to: “you can check out any time you like, but you can never leave.” And why would I want to?

Show your interim minister some love

I want to let you in on a secret. Interim ministry is extremely challenging. Here are a few of the reasons why:

The minister enters a stressed system. Pastoral transitions are never easy on congregations, no matter how amicable the last minister’s departure was. So unlike a settled minister, who (hopefully) comes into a church that is excited and unified behind the new leader, the interim comes into a swirl of confusion, strong feelings, and worries about what will happen to the congregation while it is without a settled pastor.

The minister has additional duties in addition to the regular pastoral responsibilities. Trained intentional interim ministers preach, lead worship, provide pastoral care, and attend meetings. On top of that they guide the congregation through a period of self-reflection and identity redefinition, which involves a lot of additional meetings, equipping of leaders, attention to process, and anxiety management.

The minister quickly grows to love the congregation, even knowing that the pastor-parish relationship will be short-lived. Your interim minister loves you like a settled pastor does and is invested in you. Yet for the transitional minister there is anticipatory grief built into the relationship from the outset.

The minister never gets a break from wondering about personal financial stability. Some interim terms of call are as short as 3 months with an option to renew while others are as long as 12-24 months. A transitional minister must always be looking for that next opportunity while staying engaged with your congregation for as long as it is feasible to do so.

The minister is often looked past by the congregation. You love your interim minister. You can’t help it – though the minister’s tenure with your church is time-limited, that person is still walking with you through the church year and your personal milestones, joys, and griefs. Yet you are understandably excited for the day when your congregation will have a “real” (settled) pastor. The interim minister gets this, but some days this reality is more painful than others.

Be sure and thank your interim minister for providing the leadership that allows your church to harness the opportunities of the transition time. And definitely throw a big party for your interim minister when your journey together has ended.

Everything happens

As a teenager I had an unhealthy affinity for Lurlene McDaniel novels. She writes about young people who have chronic or terminal illnesses. There’s also at least one book about a high school girl dying in a car crash because she didn’t want her seat belt to wrinkle her new dress. These works of fiction were the perfect/worst possible match for my personality: generally anxious with a side dish of hypochondria. I cannot tell you how many times I convinced myself I had diabetes or cancer, thanks to the similarity of my “symptoms” with a Lurlene McDaniel character. I mentally penned my farewell letters and practiced my brave face in the mirror. (Truth be told, I still kinda do these things.)

Which is why I couldn’t wait to read/put off reading Kate Bowler’s Everything Happens for a Reason and Other Lies I’ve Loved. Bowler is an assistant professor of church history at Duke Divinity School who was unexpectedly diagnosed with incurable, stage 4 cancer in 2015. She is in her late 30s. She is a self-professed church nerd. As a Mennonite she is a proponent of believer’s baptism adrift in a sea of infant baptizers at her Methodist seminary. She has a young son. She has a close-knit, irreverent family. In short, I could relate to much of her story. And her humor…oh, how I love her wit.

But Kate Bowler is not a fictional character. She is a real person who is wrestling daily with what it means to inhabit the space between living the dream and actively dying. She is a real Christian who is struggling with her subconscious assent to the prosperity gospel – if you pray hard enough and are good enough, the world is your oyster! – and her fear that death means disconnect from her husband and child.

Bowler’s words did not hit me square in my anxiety. They did something that is rare for someone as head-focused as I am: wriggled their way into my most tender, most guarded inner self. They made me want to be less private and more honest. They made me want to dream about more than control my life. They made me want to love so deeply that I would feel grief acutely. Now, how to do those things…

I guess I don’t have to spell out that I recommend this book, as well as the accompanying podcast.

Thank you, Kate Bowler, for the beauty of who you are and what you share with the world.

Social media and the pastoral search

During a recent webinar, a judicatory leader asked how I advise search teams with regards to reading through candidates’ social media profiles. It was a great question. Search teams should absolutely do their due diligence with internet searches, background checks, and conversations with references. However, there are some potential pitfalls when it comes to perusing candidates’ posts on sites like Facebook and Twitter. Here are some things you need to know when checking candidates out on social media:

Timing is everything. Consider – and agree upon as a search team – the best stage of the search for scrolling through candidates’ social media. If your team members do this too early, you’ll have a lot of information with very little context, plus you’ve made extra work for yourselves.

Litmus tests don’t tell you what you really need to know. What I believe personally about a political issue might not directly correlate with how I would respond as a minister in a situation related to that issue. Your search team might needlessly weed out some great-fit candidates by making the leap from the title of an article a candidate shares and that candidate’s pastoral approach.

Many pastors don’t maintain separate professional and personal profiles. If all of your candidates’ worlds collide on social media, then that candidate’s parishioner, mom, middle-school nemesis, and softball teammate are commenting on the same posts. Keep in mind that without careful monitoring and a touch of censorship, it is hard for the candidate to control everything these people from various venues and eras write – including about the candidate.

We live in politically-charged times. Many ministers have waded into previously untouched waters on social media because they feel strongly about current issues they believe are life-or-death. This takes courage and shows leadership.

Some ministers use their social media outlets as discussion boards. Pastors might deliberately post something provocative to get a robust conversation going – and their sermons and teaching will likely be more well-rounded for having sought out different points of view.

Everyone has done things they regret. And the younger the candidate, the more likely that moment was caught on camera and shared widely. Consider whether the incident inspired repentance and was a teachable moment, both for the candidate and for the people the candidate has led since.

Bottom line: if your search team reads through a candidate’s social media posts and finds something that raises a question, then ask that question – to the candidate. You will build communication, trust, and understanding instead of cutting a candidate loose based on an assumption.

The necessity of encouragement

During the fall of my sixth grade year, I tagged along when my parents took my younger brother to sign up for rec league basketball. When we arrived, I shocked my mom and dad – and myself, for that matter – by declaring that I wanted to play ball too. I was bookish. I was freakishly short. I had never shown an iota of interest in anything athletic. To their credit, my parents only exchanged brief glances, asked me once if I was sure, and then filled out my registration form.

I was terrible at basketball, as it turned out. I wasn’t fast. I was clumsy. I had no arm strength, so I had to shoot free throws underhanded, which was humiliating. I also wore glasses – not the sporty kind – that required me to use a very sexy [snort] croakie to keep them from being knocked off my head. I put my hair up with a tie that had a tiny piece of metal on it and went into a game with newly-pierced ears, both mistakes that prompted the referees to stop the action on my behalf. (I had to change out the hair tie and put medical tape over my earrings to avoid harming self and others.)

That sixth grade season was not pretty on my part. The only points I scored that year were in one game, when my coach told me to camp out under our team’s basket and wait for my teammates to lob defensive rebounds downcourt to me so that I could (hopefully) hit an unguarded layup. But I was having the time of my life.

After the season I had an idea of what I needed to work on (everything) to get better. So I started conditioning. I shot baskets and ran ball handling drills for hours in the driveway. I attended camp at a university known for being a powerhouse basketball program in the NAIA. And I improved. I made my school team in seventh grade. I didn’t start, and I didn’t always see much playing time, but I persevered. In eighth grade I developed my arm. No more granny-style free throws for me – in fact, I was pretty reliable from three-point range.

But I was getting discouraged. I was working my butt off without seeing my efforts translate into playing time. I could shoot and play in-your-face defense, but my ball handling was still weak, and you can’t be 4’10” with a case of the fumbles and not expect to make gluteal indentations on the bench. Before my ninth grade season, with honors courses and all the homework that accompanied them piling up, I decided to focus on what I was best at – studying. I still traveled with the school basketball team as a statistician and played church league ball, but any hope of a varsity (or beyond) athletic career vaporized.

Several years later, I ran into my eighth grade coach. We caught up a bit, and then she said, “I wish you hadn’t stopped playing. With your work ethic, you could have been an All-American.”

Record scratch.

I mumbled a “thank you” and scooted out of there before my brain exploded. This coach had never told me that she saw my potential. I thought I was forever destined to be a benchwarmer, and to me Rudy is the saddest-sack movie ever made.

The coach’s statement was no doubt hyperbolic, and yet I wonder if I would have made different choices if I had been given a slow drip of encouragement. “Keep at it – you’re improving.” “You’ll get your chance.” “You work at least as hard as anyone else on this team, and everyone notices.” Don’t get me wrong, I’m very happy with my life as it has unfolded. And it turns out I might have given up too soon on an outlet I was passionate about.

Everyone wants to know that he is not invisible, that she is valued. To be sincerely appreciated for who she is and what he does. To have her gifts-in-development called forth. This goes for loved ones, colleagues, volunteers, community leaders, and the people who serve our food and collect our trash and protect our neighborhoods and teach our kids. Intentional eye contact or a handwritten note plus specific feedback go a long way toward strengthening relationships and encouraging dreams in people who previously did not dare to entertain them.

Who around you needs encouragement this week, and how might you offer it? And who provides you with much-needed encouragement to keep moving forward? Thanks be to God for all of these people.

Be our guest

On Saturday my family returned from Disney World, a.k.a. The Happiest Place on Earth. (Ironically, more than once I overheard a parent using this slogan as a threat toward an overstimulated, beyond-exhausted child: “This is the happiest place on Earth, DANGIT, so start acting like it!”) I am glad for the opportunity my son had to fly on an airplane (a long-held desire), meet his favorite characters (he has always loved anyone in a costume), ride roller-coasters and spinny nightmares (which made him giddy), and see his first in-person fireworks (despite his initial terror that Cinderella’s castle was exploding). I am eternally grateful to my in-laws for making these experiences possible.

During our stay I was reminded of the complex relationship I have with all things Disney. As a forty-year-old, I have never known a world untouched by Disney, with all of its fraught cultural messages around gender, race, ethnicity, and other key identity markers. (If you’re not sure what I mean, see this list of more accurate Disney movie titles.) And Disney’s ability to turn anything into a moneymaker is unparalleled, building on and feeding a consumerism that I worry will be the eventual downfall of humankind. Not to put too dramatic a point on it, of course.

And yet I cannot argue with the hospitality that permeates the whole of the Disney experience. The church could learn a few things from this warm welcome. Rather than focusing on the consumerist side – how do we get people here and then entice them to come back? – that I think is the church’s default in the light of shrinking membership rosters and budgets, I want to encourage some reflection on how we notice and treat people when they come through our doors. Here, then, are some things that we as the church would do well to emulate:

The employees we encountered at every turn seemed happy to be there – and happy that we were there. Maybe you’ve encountered church greeters who look like they’ve just come from a root canal. Or members who glared at you for taking “their” seats. Or pastors who apologized from the pulpit for the sermon scripture or focus for that day. At Disney the bus drivers, security types, vendors, ride operators, performers – everyone – was smiling and helpful. That joyful tone created an expectation that I would be glad I came to this place on this day, no matter what kind of trepidation I came with.

Everything is set up from the visitor’s perspective. There is signage everywhere about directions, wait times, and events. Information is also available by hard-copy map, people stationed around the parks to assist, and an app for your smartphone. There are so many restrooms scattered around that you are never far from one, and the stalls are plentiful such that there isn’t much of a line. Contrast this approach to the one many churches take, in which everything is set up from the insider’s perspective. You’re just supposed to know which door to go in, what time worship takes place, and where the nursery is.

Language choices are given a lot of thought. Disney calls their employees “cast members,” giving them all – no matter their role – a stake in how the experience turns out. The people coming to the parks are not visitors or customers but “guests,” making it clear that they are to be treated as such. Language shapes the way we locate ourselves and others in an environment. What would change if churches called their volunteers “ministers,” which they rightly are by virtue of the priesthood of all believers? What if congregations referred to all newcomers as “guests,” seeing them as the people worthy of the most honor?

Despite my complex relationship with Disney, I came home from my trip tired and full of gratitude, thanks in large part to the welcoming aspects that Disney gives such careful attention. May it be so for those who enter our church walls.

The math of a great-fit call

Navigating search & call is complicated for clergy. There are so many variables in the process, and it’s hard to know much weight to give to each. I want to offer two things to those of you seeking a new ministerial position: a word of encouragement and a formula.

First, the encouragement. I believe there is more than one great-fit position out there for you. The pieces of ministry that give you life can be found in a range of congregations, and you have many gifts that will be well-leveraged in a number of places. I hope this assertion takes some of the pressure off as you weigh your opportunities, particularly when you are dealing with mismatched search timelines (e.g., should I withdraw from this process that I’m a finalist in to explore a relationship with another search team that is about to start initial interviews?).

And now, the formula. If you’re having trouble discerning what a great fit looks like for you, consider the visual below.

There are two overriding aspects of fit: vocation and circumstances. Vocation is your purpose in ministry, the essence of what God has called you to do. It is built on your inherent gifts, though we often pick up some learned abilities along the way. It is imperative that we as candidates have a strong sense of our vocation. Otherwise, everything or nothing will look like a great fit.

We live out our vocation in a particular context. That includes the church itself, the larger community/country, and the denomination. We must be paid fairly and provided adequate benefits to engage with the people in our congregation and beyond in healthy ways.

In a great-fit call, all four aspects of vocation and circumstance – a position that utilizes our passions and strengths and a setting we have the desire and means to connect with – must be present. If one is missing, we’ll be working hard emotionally, spiritually, and mentally to avoid frustration and resentment. When all four parts work in harmony, we will flourish, even if we sometimes have to remind ourselves to take time for self-care.

As you look at the diagram , what resonates with you? What questions does it raise? Where might you push back?

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